Returns and refunds

All sales are final. We do not accept returns, exchanges, or issue refunds for purchases, including custom-made and 3D-printed products, except as required by applicable law.

Damaged or Defective Products

If your item arrives broken or damaged, please contact Micro Trail Works within 48 hours of delivery.

All damage claims will be evaluated on a case-by-case basis.

Customers must provide:

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  Order number
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  Clear photographs of the damaged item
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  Photographs of the original packaging
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Micro Trail Works reserves the right to review each claim and determine an appropriate resolution, which may include a replacement, repair, or refund.

Custom Products

Due to the nature of 3D printing and custom manufacturing, minor surface imperfections, layer lines, and slight variations are normal and are not considered defects.

Final Sale

We do not accept returns or provide refunds for buyer’s remorse, incorrect purchases, or changes of mind.

Nothing in this policy limits any rights or remedies customers may have under applicable law.