Shipping and delivery
Shipping Locations
Micro Trail Works currently ships exclusively within the United States. We do not offer international shipping at this time.
Order Processing
All orders are processed in the order they are received.
Because many of our products are custom-designed, 3D-printed, or made to order, processing times may vary depending on the product and current order volume.
Customers will be notified if significant delays occur.
Shipping Methods
Orders are shipped using USPS, UPS, or another reliable shipping carrier.
Shipping costs are calculated at checkout or displayed with the product.
Delivery Times
Estimated delivery times depend on the shipping method and destination.
Delivery estimates are not guaranteed. Micro Trail Works is not responsible for carrier delays outside our control.
Tracking Information
Tracking information will be provided when available after an order has shipped.
Shipping Damage
If your order arrives damaged, please contact Micro Trail Works within 48 hours of delivery.
Include your order number and photographs of the damaged product and packaging so we can review the issue and assist with a resolution.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.
Lost Packages
If your package is lost or marked as delivered but cannot be located, please contact us so we can assist with investigating the shipment.
Any replacement or refund will be determined based on the circumstances and applicable consumer protection laws.